A Case Study - Link To Clinic Integrations

Case Study #1: Collaboration with PBO Group

For over 10 years, we have worked with PBO Group of St. Catharines, Ontario to develop the Link To Clinic platform in direct consultation with multiple clinicians, administrators, bookkeepers, and other stakeholders. PBO Group, known for its dedication to prosthetics, bracing, and orthotics, operates several clinics across Ontario, including Niagara, Peterborough, Scarborough, Etobicoke, Barrie, and Owen Sound. Their commitment to helping clients achieve their health and lifestyle goals made them an ideal partner in creating a comprehensive clinic management system.

PBO Group's extensive network of clinics offers a wide range of healthcare services, including prosthetics, custom and off-the-shelf bracing, orthotics, compression therapy, cranial remolding, and osseointegration. In addition to their client care clinics, PBO Group owns a state-of-the-art production facility where they design and manufacture custom prosthetics and orthotics. This facility, equipped with the latest technology such as 3D printing, allows PBO to create high-quality, durable products tailored to each client's unique needs. The collaboration with PBO Group was instrumental in ensuring that Link To Clinic could meet the diverse and specialized needs of a modern healthcare provider.

Throughout our partnership, we worked closely with PBO Group's team of dedicated professionals to tailor the Link To Clinic software to the specific requirements of a clinic earnestly seeking modernization efficiencies. This involved gathering insights from clinicians who directly interacted with patients, administrators who managed day-to-day operations, and bookkeepers who handled financial transactions. The result is a robust, web-based clinic management system that streamlines workflows, enhances patient care, and improves operational efficiency. By integrating features such as dynamic scheduling, automated reminders, detailed patient records, and real-time updates, Link To Clinic has become an essential tool for PBO Group, helping them maintain their high standards of care and to embrace new techologies.