Q: What exactly is: “Link To Clinic”?

A: “Link To Clinic” is a powerful, web-based clinic management system specially designed for prosthetic, orthotic and wheelchair professionals.

Q: Why does my clinic need “Link To Clinic”?

A: Our system has been designed on 3 core principles:

• Ease of use
• Cost-savings through efficiencies and modernization
• Security of data

Q: What are the key features of “Link To Clinic”?

A: We have built a system that migrates all of the typical clinic workflows historically done with paper and paper files), over to a digital system that makes for easier quotation, billing, build-management, and staff collaboration. We even have inventory management built right in to the system to take a load off of your team so they can focus on what they do best: serving your clients.

Q: Who designed this system?

A: The “Link To Clinic” system was designed by seasoned programmers based here in Canada under the direct guidance of a team of prosthetic professionals who have provided ongoing expectations and ideas as to what they specifically need.

Q: Does the system handle appointments?

A: Yes! We have a dynamic calendar that is easily accessible via the web for all of your team to set appointments, report cancellations and edits, flag no-shows and more. We also maintain a historical log of appointments so that inquiries can be made retroactively to show client history and to set dates for future reach-outs. Furthermore, a real-time calendar can be displayed on a mounted system in your office and/or on multiple screens simultaneously with real-time colour-coded updates to show Arrivals and In-Clinic Clients

Q: Will “Link To Clinic” run on our PC office systems? How about our Mac systems?

A: “Link To Clinic” is 100% web-based and will run on any computer that can load modern Websites.

Q: Do I need to install special software for “Link To Clinic” to run?

A: No - no special software is needed. Just a modern web browser that you use to view modern-styled websites.

Q: Is a special browser recommended for the use of “Link To Clinic”?

A: We recommend Chrome or Firefox, but other browsers can also be used.

Q: What if a client has more than one simultaneous project?

A: We have you covered! The system can run multiple concurrent build projects for each client, where each of these projects will have its own timeline, quotation and billing structure, all available at the click of a mouse.

Q: How does the system work for assigning jobs and keeping track of projects?

A: We have built a special NOTES system that empowers your team to keep everyone involved up to date on a project status, special needs, customized requests and other valuable client insights that assist in providing supremely amazing service. Notes are also used to assign tasks to your team for great collaborative efficiency.

Q: Does the system send reminders to Clients?

A: Yes - the system can send email reminders and text (SMS) message reminders to your Clients. For those who prefer a call, we empower you to flag these and have their phone number displayed easily for your team to perform their reminder calls.

Q: Is “Link To Clinic” compatible to ADP?

A: Yes, the system works great to prepare the exact file format specified by the ADP network and this has been live-tested throughout 2023 with great success.

Q: Does “Link To Clinic” connect to QuickBooks or other financial packages?

A: We do not have a direct connection QuickBooks, but we run a sub-ledger of all financial transactions and output these as easy Journal Entries for your bookkeeper to input. No more paper records. No more spreadsheets. No more filemaker pro. It’s time to engage modernity and make your work life flow easier. The system is web-based and we can even open a user account so that your bookkeeper can work from their office yet still access the vital information inside of “Link To Clinic”.